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Technical Support & Assistance

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Technical Support & Assistance

We know that market leadership means staying ahead of the latest trends and developments. We’ll help you do that via periodic updates to your operating manual and through periodic bulletins and newsletters that share everything from marketing tips to new operating techniques.

 

 

 

 

Technical Support & Assistance 

Training Programs & Employee Policies:
Yet another benefit of franchisees is that the Alma usually provide employee training programs for their franchisees. These training programs equip employees (and franchise owners) to do their jobs efficiently and effectively. This is especially important if the concept is complex. The best training combines classroom or one-on-one training at the franchiser's facility with field training at the franchisee's place of business.

Faculty Training:
The Company is backed by a sound Technical Team in supporting and assisting the franchisees for solving Hardware & Software related issues.
The faculties are trained to handle Theory and Lab Sessions for Basic and Advanced Courses. The training is provided periodically in sizable groups by Alma- Education Team on mutual arrangement. 

Latest Courses:
The launching of latest/update/ innovative courses and computer topics will be managed by the Alma HO- Academic-Head, according to the latest trends in IT industry and feedback from Alma authorized franchisee Centres/associates. Alma Management is always open to suggestions for change (as well as local or regional variations) from their franchisees network. Alma Centres can recommend addition of extra courses/tailor made, if found appropriate, Alma will approve the Courses to benefit the Centres and students.

Ongoing strategic advice and education: 
We know that market leadership means staying ahead of the latest trends and developments. We’ll help you do that via periodic updates to your operating manual and through periodic bulletins and newsletters that share everything from marketing tips to new operating techniques.

Course Materials:
High Quality course materials designed and prepared by Alma Publication, will be supplied to the franchisees at a nominal cost for the registered students with Alma. Courseware is made available in Hard/Soft form to the students.

 

 

 

 

 

 

 


Editor's Desk

Never quit – there's always a silver lining

  It is often said that “every adversity has within it the seeds of an equivalent or greater benefit.” Whenever you are faced with a setback ask yourself what you could do to turn it around. Better still; ask yourself how you can benefit from the setback. It may sound ridiculous, but you can benefit from a setback if you change your perspective. You will realise that there is nothing so bad you cannot use it for some good and that there is no situation that is totally hopeless.  As Dr. Moses say “I have had many times when I have ... Read More

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